TERMS & CONDITIONS
Please read carefully the General Terms and Conditions of Sale of VERBREUIL.
Verbreuil.com is published by the company Etablissements VERBREUIL with a capital of 422.650€, whose siege social (registered office) is in Paris (75008) – 27 rue Jean Mermoz, registered with the Paris RCS under 534 731 963, intra-community VAT no. FR07534731963
The verbreuil.com website may be used to order a selection of VERBREUIL products from VERBREUIL via a distance selling system (email or phone by dialing +33 (0)1 76 53 97 48) or via its own e-boutique. The General Terms and Conditions of Sale detailed below apply to all orders placed by email or by phone with the Etablissements VERBREUIL company for all items and services offered on the site www.verbreuil.com. They can be accessed at all times on the Website.
Orders may only be placed on the www.verbreuil.com website by individual consumers and corporations purchasing goods other than for resale. Any resale or distribution of VERBREUIL products purchased on www.verbreuil.com website is strictly prohibited.
Etablissements VERBREUIL reserves the right to adapt or modify these General Terms and Conditions of Sale at any time, the version of the Terms and Conditions of Sale applicable to any transaction is that listed online on the Website www.verbreuil.com at the time of the order. Consequently, the action of placing an order implies complete adherence, without reservation, to these terms and conditions.
I – CUSTOMER
At the time the customer registers their personal information, the customer must ensure the accuracy and completeness of the data they provide. If an error occurs in the wording of the recipient’s details, VERBREUIL cannot be held liable for any inability to deliver the product.
II – PRODUCTS
The products offered for sale are those shown on the Website on the day the internet user consults the Website, within the limit of available product stock. VERBREUIL takes the greatest care in the presentation and description of these products via a summary email in order to provide the customer with the best possible information. However, it is possible that non-substantial errors may appear, which the customer acknowledges and agrees to.
In the event of non-conformity of the product delivered compared to its description, the customer may either exercise his right of withdrawal, or implement the Verbreuil guarantee of conformity which will, where appropriate, result in an exchange or refund of the price that has been invoice. To be considered, product(s) must be returned in their original packaging, in their original state, brand new and not worn.
Any non-conformity should be notified by email in a period of 5 days following the receipt of their order.
While every effort is taken to try to ensure that the coloring, design and style of the VERBREUIL products in the photographs displayed on the www.verbreuil.com website are representative of the original products, variations may occur due to technical restrictions of color reproduction on your computer equipment. VERBREUIL reserves the right not to accept or to cancel your order in our sole discretion for any reason without liability if, among other things, the products are not available, are incorrectly priced or are otherwise incorrectly described. Accordingly, VERBREUIL shall not be liable for any error or inaccuracy in the photographs or graphical representations of VERBREUIL products displayed on the www.verbreuil.com website. If you have any questions about the products, you may contact us by sending an email to email@example.com.
Due to the nature of leather color may vary. Variations in color grain or texture and natural markings are not considered defects.
Please note that due to the fact that the making and the finishing of our bags are handmade, the finish and stitching may have some variations or irregularities.
Before finalizing its purchase, the customer need to make sure that the materials contained in the product cannot be harmful for his health. All materials used for the making of VERBREUIL product are selected with the greatest care. Some of our models have magnets. Even though we never encountered any issues with our magnetic closure, to be on the safe side, it is recalled that one should avoid putting the magnets too close from a credit card or electronic equipment. More specifically, people having a pacemaker should imperatively avoid contact with any magnet.
VERBREUIL reserves the right to cancel any order placed by a customer with whom it has a dispute concerning a prior order, or if VERBREUIL has reasonable cause to suspect that such customer has violated these Terms and Conditions of Sale, or is engaged in any fraudulent activity or for any other legitimate cause.
III – ORDERS
Acceptance of an order is subject to compliance with the different stages put in place by VERBREUIL and that the customer must follow in order to validate their order.
Any order validated by the customer is in accordance with the contract of sale and acceptance of all of the clauses of these terms and conditions.
An email confirmation summarizing the order (products, prices, product availability, quantity etc.) will be sent to the customer by Etablissements VERBREUIL.
For this purpose the customer formally accepts the use of email for receiving confirmation of the contents of their order from the company Etablissements VERBREUIL. The customer has 14 (fourteen) calendar days to exercise their withdrawal period from receipt of the package.
IV – PRICES AND TERMS OF PAYMENT
The prices of products are communicated upon request by email or phone and are indicated in euros. For EU, all prices are indicated including French value added tax (VAT). Outside of the EU, all prices are indicated excluding VAT. Pending countries, additional local taxes might be requested locally, those would be the responsibility of customer. The total price of the order, including shipping cost, is confirmed by e-mail and then indicated on the pro-forma invoice that is joined to the paiement request. Customs clearance, and the payment of various duties or taxes are the responsibility of customer.
Etablissements VERBREUIL reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in force at the time of placing the order, subject to availability. The products are payable on the day of the order. The purchases shall be settled via bank transfer or credit card via Stripe or via Paypal.
The customer expressly acknowledges that disclosure of their bank card number to Etablissements VERBREUIL gives the company authorization to debit their account to the amount of the products ordered.
The data recorded and kept by Etablissements VERBREUIL constitutes proof of the order and all previous transactions. The data recorded by PayPal or Stripe constitutes proof of the financial transactions.
V – DELIVERY
Deliveries are carried out by DHL, Fedex, UPS, DPD, TNT, Chronopost or other delivery service, Monday to Friday.
The delivery is made to the delivery address indicated by the customer, being specified that it must be the address of the customer’s residence, an individual of their choice or a legal entity (delivery to their company). Deliveries cannot be made either to hotels or P.O. boxes.
If the products ordered is available, the orders are shipped on average between 24 and 72 hours after the order confirmation and payment but the period may be exceptionally extended up to 10 (ten) working days in specific cases.
The products should be delivered by either DHL, Fedex, UPS or Chronopost in a delay of 2 to maximum 30 working days following pick-up of the parcel, to the address provided by customer when ordering.
If the maximum delivery time is exceeded and is not justified by a case of force majeure, the customer may request within a maximum period of 14 (fourteen) days after expiration of the maximum delivery delay (30 days) the cancellation of the sale and a refund of sums paid. To be considered, this request must be reported by email to our Customer Service (firstname.lastname@example.org). This situation cannot result to any compensation.
Etablissements VERBREUIL has sole discretion in determining whether the products are in original condition when returned to Etablissements VERBREUIL.
Etablissements VERBREUIL cannot be held responsible for any consequences due to a delivery delay not of their own making (customs…).
So that deadlines are respected, the customer must make sure that they have provided accurate and complete information concerning the delivery address (including in particular: house number/name, building number/name, staircase, access codes, names and/or numbers for the intercom, phone number, email address, etc.).
You should check that your shipment is correct on delivery. If there are any discrepancies in your order when the products are delivered to you, you should note the nature of the potential discrepancy (e.g., open package, damaged goods, etc.) by hand on the delivery notice, and sign.
If the goods do not conform to your order or you are not satisfied with them, you may return them, exchange them or request a refund according to the terms and conditions contained in the section entitled “Returns – Exchanges – Refunds”.
Unfortunately, Etablissements VERBREUIL cannot deliver to all countries. Please contact us to know if your country is eligible.
VI – RETURNS, EXCHANGES & REFUNDS
Within a period of 14 days following the receipt of their order, the customer may request reimbursement of the order. Return fee of the product(s) is the responsibility of the customer and is at their own risk. Product(s) must be returned in their original packaging, in their original state, brand new and not worn
otherwise the refund cannot take place. To make a return, the customer must contact us by sending an email on email@example.com. The refund will only take place when the product is received by Etablissements VERBREUIL and in perfect state. If the return is accepted by VERBREUIL, the total amount paid minus the delivery fee (detailed on the bill) will be refunded. In case of an exchange, VERBREUIL will be happy to offer delivery fees when sending the new product. The repayment term for Etablissements VERBREUIL to the customer in the event of withdrawal is 14 (fourteen) days, once the product which the customer is returning has been recovered. If the customer does not comply to these terms and conditions, Etablissements VERBREUIL cannot proceed to refund the products in question.
Any special order that has been personalized (colour, leathers, initials etc..) cannot be returned for exchange or refund.
Etablissements VERBREUIL has sole discretion in determining whether the products are in original condition when returned to Etablissements VERBREUIL.
VII – GUARANTEES AND RESPONSIBILITY
Etablissements VERBREUIL only has a best-efforts obligation at all stages of the process from access to the Website, processing of the order to shipment of the package or subsequent services. Etablissements VERBREUIL cannot be held liable for any inconveniences or damages inherent to the use of the internet, including service breakdown, an external intrusion or the presence of computer viruses, or any event or occurrence qualified by force majeure in accordance with the law and jurisprudence. Upon the occurrence of an event of force majeure, the concerned party shall inform the other within a period of fourteen (14) days of the occurrence of this event, by registered letter with acknowledgement of receipt.
Specifically considered as cases of force majeure or fortuitous event, in addition to those regularly cited by the jurisprudence of the French courts and tribunals, are total or partial strikes, lockouts, hacking, riots, boycotts or other actions of an industrial nature or commercial disputes, civil unrest, insurrection, war, bad weather, epidemics, blocking of the means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or statutory restrictions, legal or regulatory modifications of marketing changes, computer failure, blocking of telecommunications, including wired or wireless telecommunications networks, and any other instance independent of the will of the parties preventing the normal execution of the contractual relationship. All the obligations of the parties will be suspended for the duration of the event of force majeure, without compensation. If the event of force majeure continues for more than three (3) months, the contract may be terminated without compensation for one or other of the parties.
Pursuant to order 2005-136 of February 17, 2005, of the French Consumer Code / French Civil Code, the whole of the applicable texts are reproduced here.
Art. L. 211-4 of the French Consumer Code: The seller is obliged to deliver a product conformant to the contract and to respond to defects of conformity which exist at the time of issuance. They must also respond to conformity defects resulting from the packaging, instructions for assembly or installation when these have been made their responsibility by the contract or have been produced under their responsibility.
Art. L. 211-5. of the Consumer Code: To comply with the contract, the product must: 1) Be appropriate for the use normally expected for such a product and, where appropriate: a) correspond to the description given by the seller and have the qualities presented to the customer in the form of a sample or model; b) have the qualities that a customer might legitimately expect in view of public statements made by the seller, the manufacturer or their representative, particular in terms of advertising or labelling. 2) Or present the characteristics defined by mutual agreement by the parties or be appropriate for any special use sought by the customer that has been brought to the notice of the seller and which the latter has accepted.
Art. L. 211-12 of the Consumer Code: Action resulting from a lack of conformity is barred by limitation for two years from the delivery of the goods.
Art. 1641 of the Civil Code: A seller is bound to a warranty on account of the latent defects of the product sold which render it unfit for the use for which it was intended, or which so impair that use that the customer would not have purchased it, or would only have offered a lower price for it, had they known of them.
Art. 1648, paragraph 1 of the Civil Code: The action resulting from critical flaws must be brought by the buyer within a period of two years following the discovery of the critical flaw.
Our products are made of leathers which means each skin is unique in its own specific colouring, markings, and striations and the surface is susceptible to scratching.
Variations in surface and scratching are not viewed as defects.
Due to the fact that the making and the finishing of our bags are handmade by crafstmen, the finish and stitching may have some variations or irregularities.
VIII – OTHER PROVISIONS
The present general conditions can be modified constantly and without notice by Etablissements VERBREUIL, the applicable conditions will be the ones in effect at the date of the order by the consumer.
IX – APPLICABLE LAW
Every order is submitted to the Customer’s acceptance of the terms & conditions of use, which are subject to the French law. Please note that in case of problem or complaint, the Customer should first address his request to the Customer Service to to try to reach a mutual agreement.
In case of litigation, the French Courts shall have the exclusive jurisdiction to resolve it.
X – LEGAL INFORMATION
It should be noted that confidentiality of data exchanges is not guaranteed over the internet, and that every internet user is required to take all appropriate measures to protect their own data and/or software from contamination of any possible viruses circulating on the internet or hacking.
XI – PUBLISHER
Head Office 27, rue Jean Mermoz, 75008 Paris
SAS (Simplified Joint Stock Company) with capital amounting to 422.650€,
RCS PARIS 534 731 963 – EU VAT number FR 07534731963
Editing Director Ms Sylvie Véron Hériard-Dubreuil in her capacity as President.
Contact : firstname.lastname@example.org – Phone Number +33 (0)1 76 53 97 48
Host : WPSERVEUR
130 Avenue du Président Wilson, 93100 Montreuil, France
XII –PERSONAL DATA AND COOKIES
XIII –INTELLECTUAL PROPERTY RIGHTS
The entire contents of the website, including without limitation, all information, software, code, data, text, displays, images, video and audio, logos, slogans, trade names, product/service names, domain names, and the design, selection and arrangement of the Website as a collective work and/or compilation (collectively the “Content”) is protected by international laws regarding copyrights, trademarks, trade dress, unfair competition and other intellectual property or proprietary rights, and is owned, controlled and/or licensed by Etablissements VERBREUIL or any other party attributed as the owner or provider of any aspect of such Content. You must abide by all copyright notices, attribution information, or restrictions contained in any Content accessed through the Website. No right relating to any intellectual property of Etablissements VERBREUIL or any other party is transferred to you or any other person as a result of the use of this Website.