PROCESS & DELIVERY:
Orders are processed in a 24h to 72h time period. The shipments are dispatched from Monday to Friday excluding public holidays.
To reduce the delivery time, the shipments are all made by “ Express delivery service.”
Thanks to the tracking number sent by email, the buyer will be able to track its order at any time.
For any questions, don’t hesitate to contact us by email at firstname.lastname@example.org.
The delivery fees* are offered for any orders above € 1200.
Otherwise, a delivery fee for processing, packaging, and delivery will be charged.
* please note that local taxes will be may apply
ABSENCE OF WITHDRAWAL:
In the case of a non-withdrawal of an order at the place of residence, or at the chosen pick up point, within the time allowed by the transport company (usually 10 days), the expedition charges will be at the expense of the buyer.
Unfortunately, due to customs formalities in specific countries, the delivery to certain destinations cannot be made. Enclosed the list of delivered countries:
Argentina, Brazil, EEC, South Korea, United Arab Emirates, Hong Kong, Japan , Singapore, USA.
RETURNS & EXCHANGES FROM FRANCE METROPOLITAN AND THE REST OF THE WORLD:
The buyer shall have a 14 days period to return its package to get a refund, or to exchange it. Returning fees of the item is the responsibility of the customer.
The product has to be returned in perfect condition, in its original packaging. VERBEUIL reserves the right to accept the return, depending on the condition of the product.
If the return is accepted, the total amount will be refunded excluding delivery costs (those charges are detailed on the invoice).
In case of exchange, the House will be pleased to offer the shipment of the new product.
Nevertheless, if at a later stage, the buyer wishes to return its purchase, then all shipping charges will be deducted from the total amount of the order before the refund.
All formalities regarding the refund of the local and custom taxes will be borne by the buyer.
The products have to be returned at the following address:
VERBREUIL Paris, 18 bis rue Saint-Roch, 75001 Paris
All the T&Cs are available <HERE